The Top 10 Things to Remember About Any Technical Job

September 29, 2014

Even the best can use a reminder sometimes. These are a few of the most important things to remember about any technical job. Click the hyperlinks to read more about each tech tip.

  1. Keep it tight.  Any belt under the hood, especially in the accessory drive system, should be taut (but not too tight). Any flapping or fluttering means the belt is too loose and will damage the system by creating strain and excessive heat on the bearings. Read more.

  2. Stay current.  The industry is changing. Most belts are being constructed of an EPDM material which doesn’t crack like the old Neoprene belts did.  It is important to keep your belt wear diagnostic techniques current with the belt technology. Gates has some tips on how to do this.

  3. Use the right tools for the job.  Because belt wear is becoming increasing difficult to diagnose with old techniques, it is imperative that you use the right tools for the job. The Gates belt wear gauge makes diagnosing EPDM belt wear easy by measuring material loss on the ribs of the belt.

  4. Read the directions.  Every piece of equipment is slightly different, especially between brands. Always read the instructions to make sure you install the part correctly and don’t cause your customer catastrophic engine failure down the road.

  5. Keep it clean.  Make sure things are clean inside the engine compartment. Dirt, grease, and other contaminants have a negative, deteriorating effect on belts, hoses, pulleys, and pumps. Keep them clean to keep them running longer.

  6. Use the right materials.  Always choose the right part for the vehicle you’re working on. Not all parts are compatible with every vehicle.

  7. Do it right the first time.  If something else is wrong within the system the customer complained about, fix it! Do the whole job and save your customer from more trouble later on. This will make the customer happy in the long run and save you from a comeback.

  8. Remember the system.  Automotive parts were designed to run together as parts of a system. That means that they were also designed to have the same lifespan. If you’re replacing one part, like a belt, chances are another one, such as a tensioner, needs to be replaced as well. Remember: a system is only as strong as its weakest link. 

  9. Preventing is better than fixing.  It’s better to replace something that is getting worn out rather than waiting until it fails. Prevent comebacks by suggesting that your customer replace a belt or hose that is getting close to the end of its life.

  10. Be nice.  Be nice to the customer. They are going to be stressed and anxious about the situation, because no one likes having their car out of commission. It’s already hard enough for them, and they need to know that their vehicle is in good hands. Speak patiently and kindly, and assure your customer that you will take care of the problem efficiently and in a timely manner.  

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